Q&A

Shipping?

Being manufactured in Australia, all MixerM8te’s will be shipped from Australia via international airmail with full tracking. Posted directly to your door.

So it doesn’t matter if you are located in US, EU, UK or anywhere it will be sent via airmail to your door for the same price.

Can I buy this from amazon?

We are hoping to be on Amazon Australia in the coming months then Amazon USA very soon after. If you have a good idea for distribution in your country please let us know!

Assembly of product?

yes, the “legs” which consist of 2 “bands” (they are called that because they are shaped and function like Hairbands) Need to be fitted to the rail system.

This is a very easy process and no tools are required.

Our slogan is “assembly is so easy, even a man could do it!” this is because it is very simple! if you look under the rail and bands, there are directional arrows that need to face together, and the push items together.

(Here is the youtube link)

https://youtu.be/18TjvASivDA

https://youtu.be/PyUdeti4qHI

What KitchenAid model will the MixerM8te fit?

The current one is only for fitment to the KitchenAid Tilt-Head Stand Mixer

  • Classic                                     5 Quart

  • Artisan® Series                    5 Quart

  • Deluxe                                  4.5 Quart

There are approximately 50 to 70 Million units of these! so odds are you have one. (a easy guide is, If it looks like the photo it will fit!)    

But not the MINI version! or the bowl lift model. The Mini and bowl lift version will be available in the coming weeks.

Naturally the Mini has a smaller motor body. and the bowl lift has a slightly bigger motor body along with large mixing attachments.

So if your mixer looks like this… then the MixerM8te available on this website will fit.

Is MixerM8te dishwasher safe?

No. No. No.

The best thing to do is wipe clean with a cleaning cloth, and rinse with warm water.

Will you make these for another brand of Mixer?

We will never say no, but people ask we will take a look at each brand on a case by case basis.

Will there be any other colours?

Yes, we will be expanding the colour range each month.

Some with be permanent additions, and other will be limited production runs.

Do you have any other products?

Yes, we will be introducing an all new product to the KitchenAid very soon.

This product will be available on this website once available.

Tax, import duties etc?

At this stage 1/4/2024 all import duties, taxes, etc are the sole responsibility of the buyer. with all the current regulations changing in each country it will be best to be determined by the buyer in that country.

So what does that mean in plain english? Sometimes your item can make it through customs without inspection and no local taxes imposed, some times they will hold items and ask you to pay local taxes. Some countries have strict importation laws and others are easy to deal with.

But at the end of the day, people ship items international everyday, we have been shipping products directly to the customer for over 17 years.

Can I ask a question directly?

Yes, currently the best email is: mixerm8te@gmail.com